XJumper Terms of Use

1. Introduction

Welcome to XJumper. These Terms of Use (“Terms”) govern your access to and use of the XJumper website, web application, browser extension, and any related software, tools, features, content, and services provided by XJumper (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Service.

By using the Service, you represent and warrant that:

• you are at least 18 years old;
• you have the authority to enter into these Terms;
• your use of the Service does not violate any applicable law or regulation; and
• your use of the Service does not violate the terms, rules, or policies of any third-party platform connected to the Service.

3. Account Registration and Security

To use certain features of XJumper, you may be required to authenticate using your X account and/or create an account with us.

You agree to:

• provide accurate, current, and complete information;
• keep your account information updated;
• maintain the confidentiality of your login credentials and connected account access;
• promptly notify us of any unauthorized access to or use of your account.

You are responsible for all activity that occurs under your account, including activity performed through any connected X account, to the extent permitted by law.

3.5. X Account Risk; You Bear the Risk

You acknowledge and accept that any activity on X — including activity that is drafted, scheduled, suggested, paced, automated, or otherwise assisted by the Service or by the XJumper desktop Agent — carries an inherent risk that X may, at its sole discretion, remove your content, restrict its visibility, rate-limit your account, reduce your reach, shadowban, suspend, or permanently ban your account.

X's enforcement decisions are made by X and are not within our control. You alone choose whether to use the Service, what content to publish, when and how often to publish it, how to configure any automation or pacing, and whether to act on any suggestion or output generated or facilitated by the Service.

YOU ACCEPT THE FULL RISK OF ANY ACTION TAKEN BY X WITH RESPECT TO YOUR ACCOUNT, INCLUDING PERMANENT BAN, AND YOU AGREE THAT XJUMPER IS NOT RESPONSIBLE FOR THE LOSS OF YOUR ACCOUNT, FOLLOWERS, POSTS, POST HISTORY, REACH, RANKING, MONETIZATION, OR ANY ECONOMIC, REPUTATIONAL, OR RELATIONAL CONSEQUENCE OF ANY SUCH ACTION.

4. Relationship to X and Third-Party Platforms

XJumper is an independent product and is not affiliated with, endorsed by, or sponsored by X Corp. or its affiliates.

Your use of XJumper in connection with X remains subject to X's own terms, rules, policies, technical limits, and enforcement decisions. You are solely responsible for ensuring that your use of the Service complies with all applicable third-party platform rules and requirements.

We do not control and are not responsible for actions taken by X or any third-party platform, including rate limits, restrictions, suspensions, removals, reduced reach, or account bans.

5. Service Features

XJumper may provide features such as:

• Auto DM
• Auto Reply
• Auto Follow
• Scheduled Posts
• AI-Assisted Writing
• CRM and workflow features
• analytics, automation, or related productivity features

Features may change from time to time, and we may add, remove, modify, suspend, or discontinue features at our discretion.

Some features may be delivered through the XJumper desktop Agent, which is software you choose to download, install, and run on your own device. The Agent operates locally on your device, under your own X login session, and performs actions on X only as you direct and configure. You control when the Agent runs, what actions it is permitted to take, and when it stops. You are responsible for operating it in compliance with these Terms and with X's rules.

The Service and the Agent provide tools, suggestions, and convenience features to assist you with your X activity. The Service does not act as your legal agent, fiduciary, or representative on X. Every action published or performed through your X account is your action and your responsibility, regardless of whether it was drafted, scheduled, paced, automated, or one-click-published through the Service or the Agent, and regardless of any marketing description of the Service or the Agent as an “agent,” “AI agent,” “autonomous,” or similar.

Any default settings, suggested settings, recommended limits, pacing, safety controls, or AI-generated recommendations provided by the Service or the Agent are conveniences only. They do not constitute legal, compliance, platform-safety, or account-safety advice, and they do not guarantee that your use will comply with X's rules or avoid enforcement. You are responsible for reviewing, evaluating, and adjusting them for your own situation.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with these Terms.

You may not use the Service to:

• violate any law, regulation, or third-party right;
• spam, harass, or send unsolicited or deceptive messages;
• impersonate another person or entity, or misrepresent your affiliation;
• post, send, or automate unlawful, infringing, defamatory, abusive, fraudulent, misleading, or otherwise harmful content;
• distribute malware, viruses, or harmful code;
• interfere with or disrupt the integrity, security, or performance of the Service;
• attempt to gain unauthorized access to any system or account;
• circumvent platform restrictions, rate limits, or access controls;
• use the Service in a way that violates X's terms, rules, policies, or technical restrictions;
• use the Service for any activity that could reasonably expose us, our users, or third parties to legal, reputational, or platform-enforcement risk.

We may investigate and take action against any use we believe violates these Terms.

6.5. Your Representations About X Use

When you use the Service or the Agent to draft, schedule, suggest, pace, automate, or publish activity through your X account, you represent and warrant that:

• you have read and understood X's Terms of Service, rules, and policies that apply to your use;
• your use of the Service will not violate any of the above;
• you have independently evaluated and accepted the risk that any automated, scheduled, paced, or AI-assisted activity may be flagged, restricted, or punished by X, notwithstanding our pacing, throttling, rate-limit, safety, or any other convenience features;
• you will not rely on the Service or the Agent as the sole or primary defense against X enforcement; and
• you will independently review every draft, suggestion, or generated output before approving it for publication, even where the Service offers one-click or automated publishing.

A breach of any representation or warranty in this Section is a material breach of these Terms and a basis for suspension, termination, denial of refunds, and the exclusions and limitations of liability set out below.

6.6. Cooperation If X Acts on Your Account

If your X account is restricted, rate-limited, shadowbanned, suspended, or banned, you agree to provide us on request with reasonable cooperation, including:

• the date and time of the action;
• X's stated reason for the action, if any (including any notice or message from X);
• relevant screenshots, messages, or other documentation; and
• a description of the activity you performed through the Service or the Agent, and through any other tool or browser, in the prior 30 days.

We may use this information to investigate the issue, respond to inquiries or claims, improve the Service, and defend against claims relating to your X account.

6.7. High-Risk Automation Features and Consent

Certain features — including Auto Reply, Auto DM, Auto Follow, Auto Unfollow, AI-generated replies, keyword-triggered replies, and bulk or repeated actions — may be considered high-risk under X's automation, spam, and platform-manipulation rules. You agree to use these features only where doing so is permitted by X and by applicable law, and only where you have obtained any consent, opt-in, approval, or authorization that X or applicable law requires.

For automated replies, mentions, or direct messages, you are solely responsible for ensuring that each recipient has requested, opted in to, or clearly indicated an intent to receive such messages, for not sending unsolicited or bulk outreach, and for honoring opt-out requests. You are responsible for configuring your own limits, rates, and targeting, and for keeping them within X's requirements.

6.8. Your Duty to Monitor and Stop

You are responsible for monitoring your connected X account while you use the Service or the Agent. You agree to promptly pause, stop, or adjust automation if you notice warnings, rate limits, reduced reach, unusual activity, recipient complaints, notices from X, or other signs of enforcement risk. We are not responsible for consequences arising from your continued use after such signs appear.

7. User Content

You may submit, create, schedule, store, or transmit content through the Service (“User Content”), including posts, drafts, messages, templates, notes, prompts, and related materials.

You retain ownership of your User Content. However, you grant XJumper a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, display, and use your User Content solely as necessary to operate, provide, maintain, support, secure, and improve the Service.

You represent and warrant that:

• you own or have the necessary rights to use and submit the User Content;
• your User Content does not violate any law, contract, or third-party rights; and
• your User Content complies with these Terms and applicable platform rules.

We may remove or restrict User Content if we reasonably believe it violates these Terms, creates risk, or is otherwise objectionable.

8. AI-Assisted Features

Certain features may generate or suggest content using artificial intelligence or machine learning systems.

You understand and agree that:

• AI-generated output may be inaccurate, incomplete, misleading, or unsuitable for your intended use;
• you are solely responsible for reviewing, editing, approving, and deciding whether to use any generated content;
• XJumper does not guarantee the legality, accuracy, safety, originality, performance, or platform compliance of AI-generated output.

You should not rely on AI-generated output as legal, compliance, business, financial, or professional advice.

9. Subscriptions, Billing, and Auto-Renewal

Some features of the Service require a paid subscription.

By purchasing a subscription, you authorize us and our payment processors to charge the applicable subscription fees, taxes, and other disclosed charges to your selected payment method on a recurring basis unless and until the subscription is canceled.

Unless otherwise stated:

• subscriptions are billed in advance;
• subscriptions automatically renew at the end of each billing cycle;
• renewal continues until canceled.

You are responsible for providing and maintaining valid and current payment information.

If payment cannot be completed, we may suspend or terminate access to paid features.

10. Cancellation

You may cancel your subscription at any time through your account settings, billing page, or by contacting customer support at [email protected].

Unless otherwise stated in a specific offer:

• cancellation will stop future renewals;
• cancellation does not retroactively cancel charges already incurred;
• you will continue to have access to paid features, if applicable, through the end of the current paid billing period unless your account is suspended or terminated under these Terms.

11. Refunds

Except where required by applicable law or otherwise stated in a specific offer, subscription fees are generally non-refundable once charged.

However, as a customer support policy, XJumper may, in its discretion, offer refunds in limited cases. Unless a different offer or legal requirement applies, refund requests may be submitted:

• within 30 days of an initial subscription purchase; and
• within 7 days of a renewal payment.

Refund requests should be sent to [email protected].

Submitting a refund request does not guarantee approval. We may deny refund requests where we reasonably determine that the request is abusive, fraudulent, inconsistent with these Terms, or otherwise not eligible.

12. Promotional Offers and Trials

We may offer free trials, discounts, credits, promotional pricing, or other special offers from time to time.

Such offers may be subject to additional terms, including eligibility requirements, time limits, usage limits, billing start dates, and automatic conversion to a paid subscription unless canceled before the applicable deadline.

We may modify or withdraw promotional offers at any time, to the extent permitted by law.

13. Fee Changes

We may change subscription fees or pricing at any time.

If we change recurring subscription pricing, we will provide advance notice before the new pricing applies to your next renewal, to the extent required by law. Your continued use of the paid Service after the new pricing takes effect constitutes your acceptance of the updated fee.

If you do not agree to a fee change, you must cancel before the new fee takes effect.

14. Intellectual Property

The Service, including all software, code, designs, interfaces, branding, text, graphics, functionality, and other content provided by XJumper, is owned by or licensed to XJumper and is protected by intellectual property and other applicable laws.

Except for the limited right to use the Service in accordance with these Terms, no right, title, or interest in or to the Service is transferred to you.

You may not copy, reproduce, modify, distribute, reverse engineer, create derivative works from, sell, lease, sublicense, or otherwise exploit any part of the Service except as expressly permitted by us in writing or as allowed by applicable law.

15. Third-Party Services and Links

The Service may integrate with or link to third-party websites, services, platforms, APIs, extensions, payment processors, or tools.

We do not control and are not responsible for any third-party products, services, content, availability, security, or policies. Your use of third-party services is governed by their own terms and privacy policies.

16. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and disclose personal information.

17. Suspension and Termination

We may suspend, restrict, or terminate your access to all or part of the Service at any time, with or without notice, if we reasonably believe:

• you violated these Terms;
• you violated applicable laws or third-party platform rules;
• your use creates legal, security, reputational, or operational risk;
• your payment is overdue or cannot be processed;
• your account is involved in fraud, abuse, spam, or misuse.

You may stop using the Service at any time. You may also request account deletion in accordance with our Privacy Policy.

Upon termination:

• your right to use the Service will immediately end;
• we may disable or delete your access to the Service;
• we may retain certain information as required or permitted by applicable law, our Privacy Policy, or legitimate business needs.

Sections that by their nature should survive termination will survive, including sections relating to payment obligations, intellectual property, disclaimers, limitations of liability, indemnification, governing law, and dispute-related provisions.

18. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, XJUMPER DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT:

• THE SERVICE WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULT;
• ANY AUTOMATION, AI OUTPUT, MESSAGE, POST, OR SUGGESTION WILL BE PERMITTED BY X OR ANY OTHER PLATFORM;
• YOUR USE OF THE SERVICE WILL NOT RESULT IN PLATFORM RESTRICTIONS, RATE LIMITS, REDUCED REACH, CONTENT REMOVAL, ACCOUNT REVIEW, SUSPENSION, OR BAN; OR
• YOUR USE OF THE SERVICE WILL PRODUCE ANY FOLLOWER GROWTH, ENGAGEMENT, IMPRESSIONS, REACH, VIRALITY, LEADS, SALES, REVENUE, OR ANY OTHER BUSINESS OR GROWTH OUTCOME, OR THAT YOUR ACCOUNT WILL MAINTAIN ITS STANDING, SAFETY, OR ELIGIBILITY ON X.

XJUMPER DOES NOT GUARANTEE FOLLOWER GROWTH, ENGAGEMENT, IMPRESSIONS, REACH, VIRALITY, LEADS, SALES, ACCOUNT SAFETY, ACCOUNT STANDING, OR ANY PARTICULAR RESULT.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, XJUMPER AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR USE, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, XJUMPER'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID TO XJUMPER FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
• USD $100.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

20. Indemnification

You agree to defend, indemnify, and hold harmless XJumper and its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, expenses, and fees, including reasonable attorneys' fees, arising out of or related to:

• your use or misuse of the Service;
• your User Content;
• your violation of these Terms;
• your violation of any law, regulation, or third-party rights;
• your violation of any third-party platform terms, rules, or policies.

21. Changes to the Service or Terms

We may modify, suspend, or discontinue the Service, in whole or in part, at any time.

We may also update these Terms from time to time. If we make material changes, we may provide notice by posting the updated Terms, sending an email, or providing an in-product notice. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the revised Terms.

22. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of laws principles.

23. Dispute Resolution

Before filing a formal legal claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally.

If we cannot resolve the dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Washington, unless applicable law requires otherwise, and each party consents to the personal jurisdiction and venue of those courts.

24. Miscellaneous

These Terms constitute the entire agreement between you and XJumper regarding the Service and supersede any prior agreements or understandings relating to the Service.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

25. Contact

If you have questions about these Terms, please contact us at: